OEM Indirect Purchasing

Developed And Implemented Processes To Increase Communications Efficiency.
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The Problem

Early in the construction procurement process, the project leaders lacked clear transparency due to:

Insufficient regular cross-departmental meetings.
The lack of a centralized documentation process.
Inadequate reporting regarding the progress of escalated parts orders, including details on orders placed and delays in delivery.

The Solution

Created a meeting landscape, as a basis for a sustainable problem-solving process.
Developed a centralized location for project documentation.
Developed a monthly reporting structure for escalated parts orders.

The Result

Transparent documentation and reporting process in place.
Transparency in communication with items being escalated more efficiently when necessary.
Reduction in overall escalated parts on order.
More inter-departmental cooperation to achieve successful procurement.

The introduced processes increased communication efficiency and interdepartmental cooperation.